In the end, you know, I wonder if they flagged me as a problem customer.

However, during that time I also had helpful support people. And you know what? I wasn’t demanding or impatient with them.

Another chat person mentioned they had a significant load problem, and read through my problems, didn’t ask me to repeat myself (in a CHAT where they could read back), and understood my problem, and then solved it.

So deep down, I hope their is some arguing amongst them:
Support 1: “That guy was so rude.”
Support 2: “He was fine with me. He seemed very happy.”
Support 1: “He was telling me I didn’t know how addresses work.”

THAT’S BECAUSE YOU WERE GASLIGHTING ME, AMRIT. AND YOU DON’T! (I think that’s what his name was.)

For the record, Method’s chat support is infinitely better. No wonder people love our chat support, if this is the state of support elsewhere.

In the end, don’t have kids.

There was also a significant delay between his responses. At first, I would type a lot, because I was trying to be friendly.

In the end, I kept it as curt as possible because I realized he was multi-tasking and not really reading things I was saying anyway.

It still didn’t speed up the process, nor improve communication.

You know, the company I work for has a chat support, and I’ve been on that support chat as a help representative, so I know what it’s like to be on the other side.

However, I still hate when two companies get involved, because they always make it their mission to pass it off to the other company.